Foxie Blog

Foxie's Communication Tips that Work!

Written by Adam Johnson | Jun 21, 2023 4:15:43 PM

Hey Foxie Friends! 🦊 Ready to discover the secrets of great communication?

Take a look at this easy read for Foxie's top six strategies!

πŸ“ž Provide Many Ways to Chat

Foxie says:

    • Why limit ourselves? Let customers talk to us however they want – text, call, email, live chat, or even on social media.
    • We engage with our customers and they trust us.

πŸ‘‚ Listen Up, Foxie Fans!

Foxie's tip:

    • When a customer talks, we listen!
    • We also give them our full attention.
    • We hear what they say and respond back in their preferred manner.

πŸš€ Speedy Foxie Responses

Foxie's motto:

    • Quick as a fox - We respond quickly to customers by sending a text!
    • Even if we can't fix things right away, we let them know we're on it.
    • Speedy acknowledgment is our secret weapon!

😊 Foxie's Empathy Show

Foxie's advice:

    • We always wear our empathy cap!
    • We show them we understand their concerns.

πŸ” See-Through Communication

Foxie's insight:

🦊 Personal Touch, Foxie Style

Foxie's trick:

    • Texting is an excellent way to provide that personal touch.
    • We use their name, we recall past chats, and we dive into their unique concerns.

Are you ready to improve communication with your customers and employees?

Allow us to introduce FoxieEngage.

Foxie has developed FoxieEngage, which is a single platform that gives you the ability to chat, respond to social media questions, text, talk, and communicate with your staff, customers, and vendors…all on their terms and in the way they choose to communicate with you.

FoxieEngage is what your business needs and what your customers and employees have been yearning for.

Be more engaged with your customers and employees...call us at 866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or if you prefer just shoot me an email at ajohnson@foxie.com.