Personalize Your Business SMS Messages

Today’s world is all about instant gratification. Nobody wants to read a long email (if they even find your email in their crowded inbox) or spend more than a few seconds watching a video or reel.

Customers today think, “I will give you 10 seconds, and if you haven’t grabbed my attention, I’m moving on.”

Like it or not, that’s how it is. This is why PERSONALIZED business text (SMS) messaging is more important than ever.

Foxie has developed FoxieEngage to make communicating with your customers quick, easy, and on their terms.

Here are a few of the reasons why personalized texting is a must in todays business world:

1. Open rates are through the roof – When you receive a text message, you instantly look at your phone and you spend 5 seconds to read it. Personalization further guarantees that your text will be read.
2. Builds relationships – When you acknowledge something like a birthday or reference a past purchase, it shows to your customers that you are paying attention, and this will help in maintaining customer loyalty.
3. Customer satisfaction is high – When you answer a specific question or address a need in a timely manner, this will greatly improve your customers satisfaction with your business.
4. Sales increase when personalized – Offering exclusive discounts based on past purchases and including links in your text where a customer can make a quick purchase right from their phone, will help to increase sales and customer satisfaction.

Sending personalized and relevant business texts to your customers is what will help to set you apart from your competition. People like to feel that their business matters to you, and by sending personalized SMS, you will help to confirm this.

Stay engaged with your current and potential customers...call us at 866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or if you prefer, just shoot me an email at mdahle@foxie.com.