Foxie Blog

Short Code vs Toll-Free

Written by Hayln James | May 31, 2022 4:00:00 PM

You have decided that your business needs a boost, and you want to begin sending SMS text messages. That's a positive first step..but now you need to decide how you want to send your messages. Do you want to use Short Codes or Toll-Free numbers?

Both come with distinct advantages and disadvantages. Let me walk you through some of the pros and cons of each.

Pros of Short Codes

  • Offers easy brand recognition
  • Send hundreds of messages per second, which is perfect for high-volume campaigns
  • Filtering by carriers is not a concern

Cons of Short Codes

  • Requires you to jump through hoops to get approved
  • Less personal due to being associated with marketing
  • Higher set-up fees upfront

Toll-Free Pros

  • Familiarity with 800 numbers
  • Two-way interaction
  • Less stringent rules to get started

Toll-Free Cons

  • Sends much slower than short codes
  •  Easy to forget
  •  Ongoing charges and per-message fees can add up quickly

Your phone number may be the first contact a potential customer has with your business…choose wisely.

Almost all of our team members have spent numerous years starting up and running call centers and other businesses.

We are experts in sending SMS and would like to chat with you regarding how to make it as easy and cost-effective as possible.

Foxie has developed a one-of-a-kind communication tool to make communications between your employees and customers as seamless as possible.

Allow us to introduce FoxieEngage.

FoxieEngage is a single platform that allows you to chat, respond to social media comments and questions, text, talk and communicate with your staff, customers, and vendors.... all on their terms and in the way in which they choose to communicate with you.

Be engaged with your customers...call us at  866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or just shoot me an email at hjames@foxie.com  

We are looking forward to engaging with you soon!