Did you know that...

• 93% of people look at reviews before choosing a restaurant or purchasing a product  
• 33% of users will upgrade their star rating when an owner or manager responds to their review within 24 hours

The flexibility and freedom we have while working from home is undeniably appealing. Who doesn’t like rolling out of bed, walking to the kitchen in your shorts to grab a cup of coffee, and beginning your workday with the morning news on in the background?

Do you wonder what a “unified inbox” does?

Getting a new customer is only half the battle. Keeping your customers happy so that they will remain a customer for life is the hard part. Customers can switch businesses whenever they want if expectations are not being met, so it is imperative to do everything we can to ensure that we are constantly evolving to meet their wants and needs.

Like most people, you work 40-plus hours a week and really look forward to the weekends. Friday afternoon at 5:00 pm rolls around and you have the best intentions of relaxing, getting things done around the house, enjoying a nice dinner with that special someone…and then you start thinking about Monday.