What is the Role of Automation in Business Texting?

Customer service can make or break any business. Automation has helped to transform the way businesses communicate with their customers and can be a lifesaver when attempting to respond to hundreds of customer comments and questions.

Automation will help your business to enable efficient and personalized interactions between your business and your customers.

Foxie has compiled a small sample of ways that automation will enhance your business texting:

• Personalized Messages
  Platforms like LinkMy.Events will allow you to personalize experiences for your customers. Messages that address customers by their name and reference preferences or past purchases will help to make customer interactions more meaningful.

• Streamlined Communication
  Automation will help to ensure that customers are receiving updates, appointment reminders, and promotional news without having to manually input any information. This saves time and greatly reduces human error.

• Bulk Promotions
  By using automation, businesses can send bulk promotional messages or event notifications to hundreds of customers while maintaining professionalism, consistency, and the personal touch.

• Customer Service
  When you use automation to answer frequently asked questions, customers are able to receive quick answers, even outside of normal business hours.

How LinkMy.Events Will Simplify Communication

LinkMy.Events powered by FoxieEngage,  was created to simplify and enhance ALL your communication needs.

Event Planners – Spend less time stressing over the details and more time enjoying the planning.

Guests – Ensure your guests stay on track and informed with pre-scheduled text updates.

Vendors – Easily meet vendor deadlines with custom reports, respond quickly as questions arise, and provide an easy way for vendors to stay in touch with you.

Everyone – Use our platform on any computer, any tablet, and on any mobile phone.

Introducing automation into your business texting is a no-brainer. Platforms like our LinkMy.Events powered by FoxieEngage, allow you to unlock the full potential of automated communication by delivering personalization, efficiency, and value to your customers.

Whether you are looking to improve your business communications through automated texting responses, or you are planning your wedding or next event, Foxie and LinkMy.Events are here to help.

Text “START” to 36943, fill out our contact form, email me at ascott@foxie.com, or if you prefer to speak with a human, call us at 866-BE-ENGAGED (866-233-6424).