This is the age-old question that almost all businesses have asked themselves ... “Why do customers leave us?”

SMS messaging has been the preferred way of business communication for many years, and rightfully so. Texts are efficient, inexpensive, and everyone is familiar with them. But as with any technology, things are constantly evolving.

Your customers have more options than ever as to where to take their business, so you need something that will make yours stand apart from your competition. You have (hopefully) been sending out business text messages to announce daily specials, sales, or to introduce a new product or feature. (If you haven’t been, you need an SMS marketing platform like FoxieEngage.) That’s a great start...but if your customers have a question or suggestion...are they able to respond to your SMS text messages?

The Campaign Registry (TCR) is a very important part of business texting. It was introduced to instill transparency, trust and compliance when sending SMS marketing campaigns. It is the central hub where businesses must register their text messaging campaigns to ensure that industry standards and requirements are being adhered to.

Here at Foxie, we want to see every small business succeed. We have been in your shoes and are aware of the struggles small businesses are confronted with.

This one-minute read will offer some suggestions you may have forgotten, that will bring more customers through your door.