Customers are the backbone of every business, and getting new customers is only half the battle. If you ask any successful businessperson, they will tell you the keys to sustaining a successful business are to foster a healthy relationship with your repeat customers and to turn new customers into brand advocates.
The million-dollar question is: How do I do this?
Foxie has some suggestions we’d like to share.
Provide Stellar Customer Service
Provide a Personalized Experience
Honesty is the Best Policy
Reward Loyalty
After the Sale
Customer loyalty isn’t something that is built after only one or two transactions.
It is an ongoing process that requires consistently delivering an outstanding product, providing superior customer service, and demonstrating ongoing value.
FoxieEngage is a single platform that allows you to chat, respond to social media questions, text, talk, and communicate with your staff, customers, and vendors…all on their terms and in the way in which they choose to communicate with you.
Be engaged with your current and potential customers…call me at 866-BE-ENGAGED (866-233-6424) text START to FOXIE (36943), or if you prefer, just shoot me an email at mdahle@foxie.com.
I’m looking forward to engaging with you soon!