How to Prevent a Data Breach While Texting

Everyone texts. The ease and speed of texting makes it invaluable for your business...but there are risks. Foxie knows that keeping your customers information secure from data breaches is paramount in building trust and maintaining strong business relationships.

Foxie has compiled some best practices to help you achieve this goal:

• Encryption – Using an encrypted messaging platform (like FoxieEngage) will help to ensure that your texts cannot be intercepted and result in data loss.
• Compliance – Verify that your platform is TCPA (Telephone Consumer Protection Act) and FCC (Federal Communications Commission) compliant (FoxieEngage will ensure that your texts are meeting all guidelines.)
• Transparency – Inform your customers about your data protection practices, and make sure that your customers are notified promptly and clearly if a data breach incident does happen. (FoxieEngage will notify you immediately.)
• Secure devices – Set strong passwords, make sure device encryption is enabled, and make sure that devices can be wiped if lost or stolen.
• Collect only necessary data – Only gather information from your customers that is necessary for business purposes.

Making sure that your customers’ information is safe is not only a regulatory requirement, but also a determining factor in keeping your customers’ trust and loyalty.

When you can ensure data loss protection in every aspect of your business, this will not only help to prevent any kind of data breach, but most importantly, it will help you build a reputation of integrity and reliability.

FoxieEngage will ensure that your current and potential customers avoid any kind of data breach. That is peace of mind. Call us at 866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or if you prefer, just shoot me an email at ajohnson@foxie.com.

We are looking forward to engaging with you soon.