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Customer Service

Happy Employees Equal Happy Customers

One of the most underrated concepts in business is the idea of “happy employees equal happy customers.” Investing in your employees' well-being is one of the most important investments any business owner can make, and here at Foxie, we have comprised a quick list of reasons why putting your employees first will ultimately result in the successful growth of your business.

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How Could the Health of Your Customers Affect Your Business?

Customer health scoring is an essential tool for small businesses to understand the health of their customer relationships. It helps companies identify which customers are most likely to remain loyal and which ones are at risk of churning, or leaving for a competitor. By regularly monitoring and improving their customer health score, small businesses can allocate their resources more effectively, prioritize customer engagement and retention efforts, and ultimately improve their bottom line.

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