This is the age-old question that almost all businesses have asked themselves ... “Why do customers leave us?”

The way people communicate with each other has dramatically changed over the last decade, and texting is now overwhelmingly the way in which people prefer to communicate. Studies have shown that over 90% prefer texting to a phone call...and this is for both personal and business relationships.

Your customers have more options than ever as to where to take their business, so you need something that will make yours stand apart from your competition. You have (hopefully) been sending out business text messages to announce daily specials, sales, or to introduce a new product or feature. (If you haven’t been, you need an SMS marketing platform like FoxieEngage.) That’s a great start...but if your customers have a question or suggestion...are they able to respond to your SMS text messages?

Struggling with closing sales? As salespeople, we can all empathize with this situation. We’ve found a potential customer who NEEDS what we are selling. It’s a no-brainer that the product is a perfect fit for their business and what they are trying to accomplish.

Here at Foxie, we want to see every small business succeed. We have been in your shoes and are aware of the struggles small businesses are confronted with.

This one-minute read will offer some suggestions you may have forgotten, that will bring more customers through your door.