Your customers have more options than ever as to where to take their business, so you need something that will make yours stand apart from your competition. You have (hopefully) been sending out business text messages to announce daily specials, sales, or to introduce a new product or feature. (If you haven’t been, you need an SMS marketing platform like FoxieEngage.) That’s a great start...but if your customers have a question or suggestion...are they able to respond to your SMS text messages?

Struggling with closing sales? As salespeople, we can all empathize with this situation. We’ve found a potential customer who NEEDS what we are selling. It’s a no-brainer that the product is a perfect fit for their business and what they are trying to accomplish.

Here at Foxie, we want to see every small business succeed. We have been in your shoes and are aware of the struggles small businesses are confronted with.

This one-minute read will offer some suggestions you may have forgotten, that will bring more customers through your door.

Customers are the backbone of every business and acquiring new customers is only half the battle. If you ask any successful businessperson, they will tell you the keys to sustaining a successful business are to foster a healthy relationship with your repeat customers and to turn new customers into brand advocates.

The million-dollar question is: How do I do this?

Getting a new customer is only half the battle. Keeping your customers happy so they will remain customers for life is the hard part. Customers can switch businesses whenever they want if expectations are not being met, so it is imperative to do everything we can to ensure that we are constantly evolving to meet their wants and needs.