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Why You Need a Unified Communications Platform

Hayln James
Hayln James

Do you wonder what a “unified communications platform” is?

A unified communications platform is a central location where you can view and manage messages from multiple social media channels, all your text messages, as well as other communication platforms. It offers a host of benefits, including:

Centralized Command Center:

  • Eliminates the need to be constantly switching between apps.
  • Ensures that no messages are missed by consolidating them in one place.

Organization at its Finest:

  • Eliminates clutter making it effortless to locate crucial messages.
  • Provides an easy way to prioritize important messages for efficient response management. 

Instant Access to Everything:

  • Provides a way to find documents and attachments without having to scour through endless apps trying to locate what you are looking for.
  • Consolidates text messages, Facebook messages, LinkedIn messages, Yelp reviews, etc.… all in a unified inbox.

Seamless Collaboration:

  • Encourages and simplifies teamwork by enabling a unified inbox for all.
  • Easily assigns messages, adds comments, and tracks conversations…all from ONE PLATFORM.

So how does one go about implementing a unified communication platform?

FoxieEngage is the answer!

Are you ready to drastically improve communication with your customers and employees?

Foxie has developed FoxieEngage, which is a single platform that gives you the ability to chat, respond to social media questions, text, talk, and communicate with your staff, customers, and vendors…all on their terms and in the way they choose to communicate with you.

FoxieEngage is what your business needs and what your customers and employees have been yearning for.

Be more engaged with your customers and employees...call us at 866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or if you prefer just shoot me an email at hjames@foxie.com.

We are looking forward to engaging with you soon!