Posts by:

Shawn McClellan

Director of Key Accounts

What To Do When A Customer Won't Commit

We’ve all been there. You have had a few calls with the potential customer that you thought went well, you’ve done a demo, you have sent numerous follow-up emails and texts, but you still can’t get them to sign the dotted line and get onboard. You know they want and need what you are offering, but their lack of commitment and indecisiveness is driving you crazy.  Your boss is looking at your sales numbers and keeps reminding you daily that you need to sell, sell, sell. So now what do you do? 

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Password Security: How Safe Are You?

There is nothing more important than password security.

Passwords are the first line of defense against cybercriminals whose only goals are to steal what you have and to make your life miserable. Some of my personal information was recently hacked and believe me when I tell you what a pain it is to try and rectify the situation. Contacting creditors and filling out police reports are not fun things to do. Because like most people, I’m sure you don’t have hours to spend trying to set things right.

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Are You A Salesperson Or A Problem Solver?

There are two different kinds of salespeople. Your traditional “salesperson” wants you to buy their product, whether you need it or not. It is their job to sell.

Then there is “the problem solver.” They listen to your wants and needs and explain how their product can help your business. If they can’t figure out a way to help you, they will acknowledge this and they will walk away.

Be a “problem solver.”

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