Why can't I close the deal?
Struggling with closing sales? As salespeople, we can all empathize with this situation. We’ve found a potential customer who NEEDS what we are selling. It’s a no-brainer that the product is a perfect fit for their business and what they are trying to accomplish.
You’ve had numerous phone calls, you’ve been texting back and forth, met on Zoom and have done a couple of demos. All indications show that you are a great fit...but you can’t close the deal.
Now what?
It’s time to schedule yet another call. Make this one more productive by asking questions that get to the reason they are not comfortable signing yet.
Address their concerns
- Ask specifically what is preventing them from moving forward.
- Inquire about budget restraints or competitors offers.
Provide assurance
- Emphasize the strength of your product.
- Reinforce how it meets their needs and objectives.
- Reiterate any warranties or guarantees to help alleviate concerns.
Create a sense of urgency
- Explain how delaying a decision is impacting their goals.
- Remind them of limited-time offers or scarcity of the product.
- Suggest a “trial period.”
Top sellers all know that the decision-making period varies from customer to customer. Making the sale is not always quick and easy.
Our time is valuable, and we have sales to make and goals to meet.
But remember...
The sales process is a dance, not a sprint.
Are you ready to take communications with your customers and employees to the next level?
Foxie has developed FoxieEngage, which is a single platform that gives you the ability to chat, respond to social media questions, text, talk, and communicate with your staff, customers and vendors...all on their terms and in the way they choose to communicate with you.
Be engaged with your current and potential customers...call me at 866-BE-ENGAGED (866-233-6424), text START to FOXIE (36943) or if you prefer, just shoot me an email mdahle@foxie.com
We are looking forward to engaging with you soon.