It’s Sunday afternoon and you are sitting on the couch or in your favorite recliner when it suddenly hits you... Monday morning is rapidly approaching. You realize you will be going to bed in a few hours, and another weekend has come and gone. You start to feel anxious, and your mind suddenly switches from, “I sure am glad it’s the weekend,” to planning out how your Monday at work is going to play out. Welcome to the “Sunday Night Blues.”

Your sales team will love being able to communicate with clients and prospects quickly and easily with SMS texting. Your support team and your customers will love the ease of the game-changing experience you introduce them to when you integrate SMS into your current CRM.

It's summertime, and people are out of the office living their best lives. We all need time away to recharge. Even your top salespeople aren't always able to avoid the summer slump, which happens to everyone at some point. Overcoming this is what separates your top seller from your average Joe.

Foxie realizes that business doesn't stop during the summer months and we have compiled a few ways to minimize it!

You have decided that your business needs a boost, and you want to begin sending SMS text messages. That's a positive first step..but now you need to decide how you want to send your messages. Do you want to use Short Codes or Toll-Free numbers?

The heart and soul of any call center is the person who is responsible for most of the day-to-day activities...the Call Center Manager. Like a lot of the people who are reading this, I also put in many years in the trenches of numerous call centers: as an agent on the phones, a team coach, team lead, etc.…until finally working my way up to Call Center Manager.

The position of a Call Center Manager was, by far, the most challenging as it involved a juggling and balancing act that most professional circus clowns would be proud of!