The flexibility and freedom we have while working from home is undeniably appealing. Who doesn’t like rolling out of bed, walking to the kitchen in your shorts to grab a cup of coffee, and beginning your workday with the morning news on in the background?

Do you wonder what a “unified communications platform” is?

Getting a new customer is only half the battle. Keeping your customers happy so they will remain customers for life is the hard part. Customers can switch businesses whenever they want if expectations are not being met, so it is imperative to do everything we can to ensure that we are constantly evolving to meet their wants and needs.

Like most people, you work 40-plus hours a week and really look forward to the weekends. Friday afternoon at 5:00 pm rolls around and you have the best intentions of relaxing, getting things done around the house, enjoying a nice dinner with that special someone…and then you start thinking about Monday. 

Most people own a cell phone and we all use our phones to send and receive text messages, also known as SMS messaging. Cell phone users are more engaged with SMS messaging than they are with other marketing tools...like email. You receive an alert that you received a text message, and you look at your cell phone within a few minutes or seconds of delivery. It’s a concise message, and you know right away if you are interested or not.