A business will use its chosen text message marketing platform to send informational texting and promotional messages, through an SMS API integrated into its CRM application. Every time a message gets sent the application needs to know which cell phone operator the message needs to go to for it to be received by the intended recipient.

Sound a little confusing? Foxie is here to explain.

Employee and customer expectations are constantly changing. Your business should be constantly evolving to help drive and ensure positive outcomes. To achieve this, your business needs to reimagine its customer experience and consider the top trends that will define 2022. 

Foxie has compiled a short list to help get the New Year started off right.