When you look back at your previous places of employment, do you have managers that you think of fondly? You probably have had a couple that were fantastic, and you learned from them. They helped and guided you and were focused on making the workplace an enjoyable place to be. It was obvious that they liked what they did and were good at their job.

Everywhere you go these days you see “Help Wanted” signs. Companies are having a very hard time finding employees, and as a result, some have had to close their doors or cut their business hours due to staffing reasons.

 You’ve put ads online with very few responses or people not showing up for interviews. Your current employees are overworked and you need to hire ASAP. Now what? SMS texting will really benefit you in your hiring process. Allow me to explain.

If you like doing things the hard way and don’t want to increase your business, there is no need for you to read any further.

I'm glad you are still here.

Allow me to give you a brief overview of what an SMS short code is all about.

You never get a second chance to make a first impression. Make sure that your companies IVR is indicative of that and always has the customers ease of use in mind.

Here are some steps your business can take to ensure that your IVR scripts work as efficiently as possible:

There are two governing departments that mandate what needs to be included in every opt-in text confirmation. The first is the CTIA (Cellular Telecommunications Industry Association) and the wireless carriers. The second one is the TCPA (Telephone Consumer Protection Act), which has been put in place to protect consumers from receiving text messages they did not request or agree to receive.