If you like doing things the hard way and don’t want to increase your business, there is no need for you to read any further.

I'm glad you are still here.

Allow me to give you a brief overview of what an SMS short code is all about.

We have all heard the expression "You never get a second chance to make a first impression."

Ensure that your IVR is indicative of that and always has the customers' ease of use in mind.

Here are some steps your business can take to ensure that your IVR options work as efficiently as possible:

Two governing departments mandate what needs to be included in every opt-in text confirmation. The first is the CTIA (Cellular Telecommunications Industry Association.) The second one is the TCPA (Telephone Consumer Protection Act), which has been put in place to protect consumers from receiving text messages they did not request or agree to receive.

Foxie has years of experience working with SMS messaging and that is why can help explain and guide you through exactly what needs to be done to properly send SMS (text) messages.

A business will use its chosen text message marketing platform to send informational texting and promotional messages, through an SMS API integrated into its CRM application. Every time a message gets sent the application needs to know which cell phone operator the message needs to go to for it to be received by the intended recipient.

Sound a little confusing? Foxie is here to explain.

Employee and customer expectations are constantly changing. Your business should be constantly evolving to help drive and ensure positive outcomes. To achieve this, your business needs to reimagine its customer experience and consider the top trends that will define 2022. 

Foxie has compiled a short list to help get the New Year started off right.