Why should people choose to do business with you and your company? What differentiates you and makes you stand out from your competition?

All of us here at Foxie have been starting up and running businesses for decades. We know what works and what doesn’t. We know the importance of talking with our current customers regularly...and ASKING QUESTIONS!

 Franchise marketing is the way franchisors and franchisees grow their business. Their goal is to find people who may be interested in becoming a franchisee, as well as to attract new customers. 

Foxie attends a few franchise expos every year, and we are sharing our findings with you!

Customer health scoring is an essential tool for small businesses to understand the health of their customer relationships. It helps companies identify which customers are most likely to remain loyal and which ones are at risk of leaving for a competitor.

Foxie knows that by regularly monitoring and improving their customer health score, small businesses can allocate their resources more effectively, prioritize customer engagement and retention efforts, and ultimately improve their bottom line.

Small businesses are the driving force behind economic growth, and effective communication with customers is crucial for their success. In today's digital age, communication methods have become more diverse, and small businesses have many options to connect with their customers.

Foxie will help you explore ways to communicate with your customers and why it's essential for your growth.

Call center agents are the backbone of customer service and they often face numerous challenges that can affect their job performance and overall well-being. Here are some of the top problems call center agents have to contend with...and Foxie's suggestions on how to combat them!