Omnichannel Communications is a Necessity
Today, customers interact with businesses across various platforms and expect a seamless experience.
Today, customers interact with businesses across various platforms and expect a seamless experience.
Most people own a cell phone and all of us use our phones to send and receive text messages, also known as SMS messaging. Cell phone users are more engaged with SMS messaging than they are with other marketing tools, such as email and social media. You receive an alert that you received a message, and you look at it within a few minutes of delivery. It’s a concise message, and you know right away if you are interested or not.
Many businesses and brands see a drastic decline in sales during the summer months. School is out, families (and your employees) are going on vacation, and everyone is gearing up for the holiday season and the start of the fiscal fourth quarter.
We’ve all been there. You have had a few calls with the potential customer that you thought went well, you’ve done a demo, you have sent numerous follow-up emails and texts, but you still can’t get them to sign the dotted line and get onboard. You know they want and need what you are offering, but their lack of commitment and indecisiveness is driving you crazy. Your boss is looking at your sales numbers and keeps reminding you daily that you need to sell, sell, sell. So now what do you do?
One of the most underrated concepts in business is the idea of “happy employees equal happy customers.” Investing in your employees' well-being is one of the most important investments any business owner can make, and here at Foxie, we have comprised a quick list of reasons why putting your employees first will ultimately result in the successful growth of your business.