Businesses are always looking for that competitive edge, something that will help to differentiate them from their competitors. Technology, pricing, and how they market their product are what most companies focus on. One HUGE factor that doesn’t get paid the attention it deserves and can make or break a business: employee engagement.

We have all been there, having spent hours working with a potential customer. The numerous phone calls, text messages, meetings, and follow-up emails… all with the goal of getting them to sign the contract. But they are moving so slowly as if they don’t have a care in the world. Now what?

Do you wonder what a “unified inbox” does?

I have given up on the idea of carrying around two phones … my own personal cell phone and one dedicated for work. Why would I need two phones if I can get everything done from just my own personal phone?

It’s the start of a brand-new year, and people try to convince themselves that the resolutions they decide upon will have a big impact on their life.