What is Omnichannel marketing? When you interact with your customers over their preferred communication channels...social media, texting, email...that’s omnichannel marketing.

This approach enables businesses to deliver a consistent and personalized experience, conversing with current and potential customers by using the channels where they are most comfortable and active.

Businesses need to be constantly looking for a way to stay competitive and firmly in the forefront of the minds of customers looking for their services or products.

“Don’t judge a book by its cover.” We have all heard that expression a million times.

Everybody is texting. With almost every text being opened and read, why wouldn’t all businesses take advantage of this inexpensive, super effective, and efficient way to reach their current and potential customers?

Did you know that...

• 93% of people look at reviews before choosing a restaurant or purchasing a product  
• 33% of users will upgrade their star rating when an owner or manager responds to their review within 24 hours