You probably have heard the term “Unified Communications” thrown around quite a bit lately, and maybe you aren’t exactly sure what that means or all that it entails. No need to worry, let Foxie help to explain with seven simple tips.

Having open communication with your customers is essential for building strong relationships, gaining insight into their needs, and providing excellent customer service. Here at Foxie, we have found that these six strategies help in keeping the lines of communication flowing with customers.

Social media. Love it or hate it, it is here to stay. Now, more than ever, it is vital that you are monitoring what is being said about your business. A couple of rude or inaccurate comments can sway the public’s opinion of your business in a very negative way, even if they aren’t true.

Text messaging has been an essential part of doing business for many years now. Almost every successful business has been using texting to reach out to their customers to keep them informed of what’s going on with their business. Companies that prioritize engagement with their customers can keep up with changes and stay in constant contact. This equates to more business.

There is nothing more important than password security.

Passwords are the first line of defense against cybercriminals whose only goals are to steal what you have and to make your life miserable. Some of my personal information was recently hacked and believe me when I tell you what a pain it is to try and rectify the situation. Contacting creditors and filling out police reports are not fun things to do. Because like most people, I’m sure you don’t have hours to spend trying to set things right.