The Importance of the Fiscal Fourth Quarter
Fall is almost upon us, which means the fourth quarter of the fiscal year is just a couple of weeks away.
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Fall is almost upon us, which means the fourth quarter of the fiscal year is just a couple of weeks away.
Today, customers interact with businesses across various platforms and expect a seamless experience.
We’ve all been there. You have had a few calls with the potential customer that you thought went well, you’ve done a demo, you have sent numerous follow-up emails and texts, but you still can’t get them to sign the dotted line and get onboard. You know they want and need what you are offering, but their lack of commitment and indecisiveness is driving you crazy. Your boss is looking at your sales numbers and keeps reminding you daily that you need to sell, sell, sell. So now what do you do?
You probably have heard the term “Unified Communications” thrown around quite a bit lately, and maybe you aren’t exactly sure what that means or all that it entails. No need to worry, let Foxie help to explain with seven simple tips.
In the last few years, so many norms have been flipped upside down and along with technological advancements the world of call centers, and of work in general, has forever changed. The rise of remote work and hybrid work has brought with it a new challenge in the call center world: Quiet Quitting.